Location: 117th Avenue Northeast corridor, Kirkland, WA 98034
Call Date: October 13, 2025
First Visit: October 13, 2025
Project Completion: October 13, 2025
Lead Technician: Shaun Hensler
System Before: A Bryant gas furnace, data plate model 312AAV042090ADJA, manufactured in October 2007, in a 1967 single-story home. Set to about 70 degrees but unable to heat the house above the 50s, cycling through repeated homeowner resets, with a failed inducer motor
System After: A new factory-authorized inducer motor kit (Carrier part 349336-762) installed with new gaskets or high-temperature sealant, all operations tested, combustion verified, and heat restored the same day
Final Project Cost: $1,114.00 (inducer motor replacement, as sold on the estimate. A heat pump replacement quoted at $23,922.85 was not taken)
In mid-October 2025, the furnace in Sharath's 1967 house on the 117th Avenue Northeast corridor in Kirkland was running, in the sense that it kept trying. The thermostat was set to about 70. The house would not get out of the 50s. Resetting the furnace did not fix it. It would start, stop, and start again, and the house stayed cold.
The request that came in with the call put it in one line: “furnace not heating has set to 70ish but home is not getting above 50s.”
Why Sharath Called the Same Day
Sharath was a new Product Air customer. The call came in on October 13, 2025, and Shaun was at the house that afternoon. The homeowner expected to be out until closer to 5 and arranged to unlock the door remotely so the diagnosis did not have to wait. No other contractor had been out first.
Before calling, the homeowner had been resetting the furnace, cycling its power to try to get it going again. That is a common first move and an understandable one. Product Air's technicians say that nowadays 99 percent of the people they visit tell them they tried cycling the power to reset their equipment with the help of AI. It is also, according to Shaun, part of the problem worth naming: each reset puts the furnace through another start attempt, and on a furnace with a failing part, that adds wear to the unit that it does not need.
What Furnace Repair in Kirkland, WA 98034 Actually Found
Shaun Hensler ran the diagnosis. The furnace is a Bryant gas furnace, model 312AAV042090ADJA, and the data plate lists a date of manufacture of October 2007. That made it about 18 years old at the time of the visit, older than the 10 years noted when the call was booked.
The failed part was the inducer motor, and Shaun's read on the cause was simple: it failed due to age. The inducer motor is the small fan that pulls combustion gases through the furnace and pushes them out the flue. It has to be running, and the furnace's safety controls have to confirm it is running, before the burners are allowed to light. When it fails, the furnace cannot complete a heating cycle, which is why a thermostat set to 70 can sit over a house in the 50s.
Just as important was what Shaun did not find. He verified all of the furnace's other components, and the unit itself looked in good enough condition to last another 3 to 5 years. That finding is what made a repair the right answer instead of a replacement.
Why Is My Furnace Running but the House Won't Heat Up?
A gas furnace has to work through a sequence before it produces heat: the thermostat calls for heat, the inducer motor starts and clears the combustion path, a pressure switch confirms the draft, the igniter lights the burners, a flame sensor confirms the flame, and only then does the blower push warm air into the house. If any step in that chain fails, the furnace's controls stop the cycle and may try again. From inside the house, that can look like a furnace that is running but not heating.
The inducer motor is at the front of that sequence, so when it wears out, nothing after it can happen. On this 18-year-old furnace, Shaun's read was that the inducer motor had simply worn out with age.
This is also why repeated resets do not help. Resetting starts the sequence over, but the same failed part stops it at the same place, and every attempt is another start on a furnace that is already struggling. The fix is finding which step in the sequence is failing.
Repair or Replace an 18-Year-Old Furnace?
It depends on the rest of the furnace, and on the homeowner. A single failed part on a furnace whose other components check out is a repair. A furnace with several worn components, or a homeowner who was already planning a change, is a different conversation. Both options were priced here:
Option |
Scope |
Price |
Chosen |
|---|---|---|---|
New inducer motor |
Remove the existing motor and replace with a new induced draft motor. Install new gaskets or seal with high-temperature sealant. Test all operations and ensure proper combustion |
$1,114.00 |
Yes |
Heat pump, no gas |
Mitsubishi 4-ton 48K Hyper Heat variable-speed heat pump (SUZAK48NLHZ) with Mitsubishi 4-ton variable-speed air handler (SVZAP48NL), communicating wireless thermostat, 50-amp dedicated circuit, line set, pad, and permitting |
$23,922.85 |
No |
Sharath was not ready for a new furnace and was looking to replace the part, not the whole unit. With Shaun's assessment that the rest of the furnace was in good enough condition for another 3 to 5 years, the repair was the right call.
That is how most no-heat calls go. From October 2025 through March 2026, Product Air ran 436 no-heat calls, and 74 of those customers chose to replace their system after the full picture was explained and a repair was on the table. According to the team, those decisions came down to personal reasons: how long the homeowner plans to stay in the house, and how confident they are in the equipment once someone has walked them through it. Another 80 of the 436 needed a repair of more than $200. The rest were caused by lack of maintenance, either a clogged drain or a clogged filter.
What Product Air Did to Get the Heat Back
Shaun sourced a factory-authorized inducer motor kit, Carrier Replacement Components Division part 349336-762, which was in stock at a local supply house. He removed the failed motor, installed the new induced draft motor, sealed it with new gaskets or high-temperature sealant, and then tested all of the furnace's operations and confirmed proper combustion. After the repair, the house had heat again. The work falls under furnace repair.
Item |
Detail |
|---|---|
Furnace |
Bryant gas furnace |
Model number (data plate) |
312AAV042090ADJA |
Date of manufacture |
October 2007 |
Failed part |
Inducer (induced draft) motor, failed due to age |
Replacement part |
Carrier inducer motor kit 349336-762 (factory authorized) |
Warranty terms |
Not recorded on the job |
Same-Day Diagnosis and Repair on 117th Avenue Northeast
The call, the diagnosis, and the repair all happened on October 13, 2025, at the house on the 117th Avenue Northeast corridor, in a two-hour afternoon appointment. Shaun described the job as standard. The replacement part was in stock locally, so there was no wait between finding the problem and fixing it.
The Real Number: $1,114.00
The inducer motor replacement was sold at $1,114.00, covering the part, gaskets or sealant, labor, and testing. The heat pump alternative at $23,922.85 was not taken, and no financing was applied to this repair. For homeowners weighing a larger job like that heat pump quote, Product Air works with GreenSky and Service Finance Company, LLC, and most applications get a decision in minutes. Financing is subject to credit approval.
What It Means for Sharath Going Forward
Sharath called because a house set to 70 was sitting in the 50s in October. By the end of the same day, it had heat again, on the furnace already in the house, for $1,114.00 instead of a full replacement.
The furnace is 18 years old, and Shaun's estimate is that it has another 3 to 5 years in it. That is a window to plan in, not a guarantee. A yearly furnace maintenance visit is the way to keep an eye on the rest of its parts, and when the time comes, the heat pump quote is on file as one option to compare against.
Where This Job Fits: Our Issaquah Team
This job was handled by our Issaquah team, the crew that covers Issaquah and the Eastside. That location covers King County, including Kirkland, Bellevue, Redmond, Sammamish, and Woodinville. You can see reviews from that area on our Issaquah Google Business Profile.
Frequently Asked Questions
Why is my furnace running but not heating the house?
A gas furnace has to complete a sequence before it heats: inducer motor, draft confirmation, ignition, flame confirmation, then the blower. If one step fails, the controls stop the cycle and may retry, so the furnace can seem to run without heating. In one Kirkland case in October 2025, a furnace set to about 70 could not get the house above the 50s. The cause was a failed inducer motor on an 18-year-old Bryant furnace, replaced the same day.
What does a furnace inducer motor do?
The inducer motor is a small fan that pulls combustion gases through the furnace's heat exchanger and pushes them out the flue. The furnace's controls have to confirm it is running before the burners are allowed to light, so when it fails, the furnace cannot produce heat. On a Kirkland furnace manufactured in October 2007, the inducer motor failed due to age in 2025 and was replaced with a factory-authorized Carrier kit, part 349336-762.
How much does it cost to replace a furnace inducer motor?
It depends on the furnace and the part. As one real example, replacing the inducer motor on an 18-year-old Bryant gas furnace in Kirkland in October 2025 was $1,114.00, including the factory-authorized motor kit, new gaskets or high-temperature sealant, labor, and testing all operations and combustion. The part was in stock locally, so the diagnosis and repair were done the same day.
Should I keep resetting my furnace if it won't heat?
One reset is reasonable. Repeated resets usually are not, and they have become the default: Product Air's technicians say 99 percent of the people they visit now tell them they used AI to figure out how to reset the equipment by cycling the power. The problem is that each one sends the furnace through another start attempt, and if a part has failed, the cycle stops at the same point every time. Product Air's technicians note that this adds wear the furnace does not need. In a Kirkland case in 2025, a furnace that had been reset repeatedly turned out to have a failed inducer motor, which no number of resets would have fixed.
Is it worth repairing an 18-year-old furnace?
Often, if the rest of the furnace checks out. A single failed part on an otherwise sound furnace is a repair. On a Kirkland job in October 2025, a Bryant furnace manufactured in 2007 needed a $1,114.00 inducer motor, and the technician judged the rest of the unit good for another 3 to 5 years. The homeowner, who was not ready for a new system, chose the repair over a $23,922.85 heat pump replacement.
How many no-heat calls end in a replacement?
A minority. From October 2025 through March 2026, Product Air ran 436 no-heat calls. 74 of those customers chose to replace their system after the options were explained, 80 needed a repair of more than $200, and the rest came down to lack of maintenance, a clogged drain or a clogged filter. The replacement decisions were personal: how long they plan to stay in the home and how confident they are in the equipment. A Kirkland homeowner in October 2025 was one of the majority who repaired, with an inducer motor replacement.
Key Takeaways
- A furnace that runs but will not heat has usually stopped somewhere in its start-up sequence. The inducer motor is the first link in that chain, and repeated resets do not fix a failed part.
- This Kirkland furnace was manufactured in October 2007, about 18 years old, not the 10 years noted when the call was booked.
- An inducer motor replacement on this furnace was $1,114.00, done the same day because the part was in stock locally.
- Of 436 no-heat calls Product Air ran from October 2025 through March 2026, 74 ended in a replacement and 80 in a repair of more than $200. The rest traced to lack of maintenance, a clogged drain or filter.
Sharath called about a house stuck in the 50s and had heat back the same day, on the same furnace. By Shaun's account, the homeowner was impressed by how smoothly everything went from diagnosis to repair, with no hiccups.
PLAN YOUR NEXT STEP
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